1 day old

CMMS Support Specialist

Orlando, FL
  • Job Code
Company AECOM

Job Title: CMMS Support Specialist

JobID: 23339-1229513

Location: Orlando, FL, 32806, USA

Description: **Business Line** Government

**Position Title** CMMS Support Specialist

United States of America - Florida


**Job Summary**

AECOM is seeking a CMMS Support Specialist to support our Industrial, Commercial and Facilities Operations & Maintenance business nationwide.

+ This position works with our CMMS team in Orlando, FL and reports to the VP of Strategic and Technical Solutions.

+ This position may be on call outside standard business hours and on weekends as needed, and requires occasional overnight travel to our worksites and offices.

The CMMS Support Specialist oversees, implements and supports the AECOM Maximo system and administration and work management mobile app to meet internal and external client expectations within set timeframes. A key component of our work processes is the Maximo Enterprise Asset Management System (EAM), a work management system that utilizes work and asset management system technology to maximize the performance of our process and maintenance workforce. Maintenance technicians in the field use the AECOM mobile app to complete their work in a connected or disconnected mode. A separate business intelligence analytic tool is used to generate live reports and dashboards.

This position plays a major role in end-user support, ongoing development, version upgrades, and the implementation and support of Maximo 7.6 series. Knowledge of SAP PM Computerized Maintenance Management module is a plus.

Responsibilities include, but are not limited to:

+ Systems administration.

+ Manage Maximo EAM System and configuration modules.

+ Monitor Maximo EAM System performance; troubleshoot and resolve technical problems.

+ Leverage familiarity with Maximo database schema.

+ Database development and administration.

+ Knowledge of SQL (select statements, where clauses, etc), script writing and programming concepts.

+ Understanding of maintenance work order management processes as they relate to Maximo.

+ Administration functions of adding, modifying and granting access to Maximo EAM System.

+ Use Maximo BIRT Reporting Tools and Data Analytics to create live dashboards and monthly KPI metrics as per clients’ requirements.

+ Develop, modify, and maintain multiple Maximo Start Centers

+ Make basic modifications to Maximo EAM System screens using a screen editor on demand.

+ Communicate and collaborate with clients’ internal and external T personnel in order to address IT related issues when using clients’ systems.

+ Archive and restore data; support and maintain Maximo EAM System reports; run queries and create ad hoc reports.

+ Support all Maximo environments, including testing, development, pre-prod, training and production.

+ Direct, implement and support Maximo EAM System Upgrade Projects.

+ Identify and communicate Maximo EAM System defects to hosting partners and/or IT and serve as liaison between hosting partners and Maximo EAM System Users to resolve issues.

+ Work with internal and external IT to apply, test and verify fixes/patches to Maximo EAM System.

+ Use consulting skills, business knowledge and packaged solution experience to effectively provide solutions to our client’s requirement for information.

+ Support the Maximo mobile application and interact with remote users using the mobile app. Install the mobile software to devices and provide documentation on how additional devices are to be configured.

+ Implement training standards across the enterprise as well as training materials for Maximo and mobile users.

**For more information, please contact Tracy Story at tracy.story@aecom.com!**

Within AECOM, our group provides facilities and production maintenance services for our clients’ industrial, manufacturing, distribution, pharmaceutical, and commercial sites worldwide.

+ We run our own crews of Production Maintenance Techs, CNC Service Techs, Automation Techs, Industrial Electricians, Maintenance Mechanics, Industrial HVAC Techs, Logistics / Crib Management, Planner/ Schedulers, Supervisors and safety professionals inside our customers’ facilities to keep their infrastructure operating smoothly.

+ **These are full-time, regular positions with AECOM that offer a full benefits package.**

+ **Check us out at** ** https://www.youtube.com/watch?v=8gwbf-\_Jt-Q ** **!**

+ **Come join our team!**


* IN


**Minimum Requirements**

**Minimum Requirements:**

1. BS in Computer Science, Management Information Systems, or a related field.

2. Two – Four years of experience in in system administration, business system analysis, escalation support or systems administration with IBM Maximo Software.

**Additional Information:**

+ Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

+ This position may require a valid Driver’s License.

+ This position does not include sponsorship for United States work authorization.

+ This position will require the ability to obtain a security access badge at our client’s location.

**Physical Requirements:**

+ Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.

+ Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.

+ Requires ability to attend meetings and travel to other AECOM, customer and/or vendor locations as well as some air travel to more distant locations.

+ Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.

+ Demonstrated fluency in computer use including the full Microsoft product line.

+ Requires the ability to walk extensively throughout diverse work environments as required by business demand.

+ Requires the ability to interact with all clients in a professional and friendly manner.

**Special Requirements:**

+ Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.

+ Cope with demands that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.

**Preferred Qualifications**

**Preferred Qualifications:**

1. Five years of experience of related experience with IBM Maximo Software Products Version 7.

2. Clear understanding of Maximo EAM from user point of view; ability to administer and configure EAM database and applications, including implementation, security setup, maintenance, deployment, upgrade and customization.

3. Working knowledge of enterprise asset and work management processes; Oracle database and SQL script.

4. Experience in application support/user help desks for 500+ users at different locations across the world.

5. Strong PC skills, Microsoft Office applications; demonstrated experience working with data base applications.

**Other Attributes:**

+ May be required to work evenings, holidays and weekends.

**What We Offer**

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

_NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM._

**_Job Category_** _Information Technology_

**_Country_** _United States of America_

**_Position Status_** _Full-Time_

**_Requisition/Vacancy No._** _178671BR_

_Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._


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CMMS Support Specialist

Orlando, FL

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