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Quality Assurance Specialist

  • Job Code
Company AECOM

Job Title: Quality Assurance Specialist

JobID: 23339-1228134

Location: Gurgaon, IND

Description: **Business Line** Support/Cross Services

**Position Title** Quality Assurance Specialist

India - Haryana


**Job Summary**

AECOM is currently seeking to hire Quality Assurance Specialist- South East India.

The QA Representatives provide guidance and support for the development, implementation, communication, maintenance and improvement of quality systems, policies and procedures for the project(s) they are allocated according to the company quality system and client requirements. This role can be assigned to a single major project or a set of similar projects depending on the scope of the individual projects. The region tasks are shared across relevant QA Representatives as assigned by the Regional QA Lead. This position reports to the Regional QA Lead in their region.

Job Details:

+ Ensure quality is implemented within the assigned project(s) in a consistent manner, including the document referencing in line with the provided corporate integrated management systems (IMS).

+ Bring Quality Leadership within the assigned projects by acting as change agent to drive a continuous improvement culture.

+ Provide guidance to the assigned project(s) on quality matters and system implementation especially during project start up, including assistance on the preparation of project quality/management plans and other quality related documentation and where needed assist with the further customization of the quality management system as per the project/client specific requirements whilst ensuring compliance to the corporate management system, including any IMS updates.

+ Provide subject matter expertise and consulting to managers and their teams to define and promote a customer-focused quality and improvement culture.

+ Provide guidance to the assigned project(s) regarding monitoring and collection of data to be used for the performance/ statistical reporting (KPI and tend analysis – systemic issues) made by the project team and ensure timely delivery thereof to the Regional QA Lead and EMIA QA Administrator Team. This may also include KPIs set within the assigned corporate office.

+ Provide guidance to the assigned project(s) regarding system improvement and other amendments presented by the corporate office and monitor/report on the project management team’s adherence. Highlight any specific elements affecting the IMS and present these to the Regional QA Lead immediately for EMIA review.

+ Assist the project team with the execution of their internal project audit programme (and region) and execute audits where needed on the assigned project(s) to ensure compliance project requirements and the AECOM quality system. Liaise with the Regional QA Lead regarding encountered auditing issues and identified elements for improvement.

+ Carry out any assigned internal audits as requested by the Regional QA Lead.

+ Support external audits, where required.

+ Perform root cause analysis (RCA) investigations and follow up/close out as needed.

+ Manage the implementation of the corporate quality awareness, inductions and trainings within the assigned project(s).


+ Ensure a safe working environment at all times

+ Engage in demonstrable behavior, including safety observations and hazard identification, to

+ reinforce your commitment to safety.

+ Report any safety hazards or risks in a timely manner.

Specific Skills Required:

+ Strong strategic management and organizational skills.

+ Excellent working knowledge of industry practices/safety/quality management systems.

+ Excellent knowledge of management methods and specifications, including design control processes.

+ Experienced in statistical reporting including KPIs and trend analysis.

+ Ability to perform in a multi-cultural and time driven environment

+ Excellent communication skills using English Language (and local language as deemed necessary).

+ Thorough knowledge of ISO 9001: 2015 and the implementation thereof, with ISO 14001 and OHSAS 18001 (latest version) as a plus.

Person Specification (Behavioral Attributes):

+ Be the role model, who leads by example, demands the delivery of excellence and always gives focus on quality, safety and integrity.

+ Be client focused, through enforcing collaborative works, promoting innovation and strategic approaches.

+ Be impactful with strong interpersonal and management skills, through clear and frequent communications, be open to suggestions and drive the assigned teams on the execution of tasks to achieve results.

+ Be decisive, through prioritizing and focusing on the needs for achieving results and taking and accountability for actions taken, and ensure decision making is based on facts.

+ Be ethical; ability to work in the best interests of the business whilst remaining ethical and compliant.

+ Ability to drive and make things happen elevating challenges and opportunities to the Regional QA Lead.

+ Mobile when required and comfortable in travelling throughout the assigned region.

**Minimum Requirements**

+ 5 to 8 years’ experience within a similar role.

+ Minimum 3 years’ experience as a certified Lead Auditor ISO 9001:2015.

+ Knowledge of Six Sigma and PMP is a plus.

**Preferred Qualifications**

+ Civil Engineering Degree or a related field, incorporating quality qualifications.

+ Certified Lead Auditor for ISO 9001:2015 with ISO 14001 and OHSAS 18001 (latest version) as a plus.

+ Knowledge of Six Sigma and PMP is a plus.

**What We Offer**

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

_NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM._

**_Job Category_** _Quality Assurance / Quality Controls_

**_Business Group_** _Design and Consulting Services Group (DCS)_

**_Country_** _India_

**_Position Status_** _Full-Time_

**_Requisition/Vacancy No._** _178156BR_

_Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._


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