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Sales Manager

Herman Miller

Miami, FL
Job Code:
  • Sales / Business Development
Herman Miller
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Job Details

Sales Manager-17066

Position Description:

You can make a salary. Or you can make a difference. Or you can work as a Sales Manager at Herman Miller and make both.

About this Opportunity
As a Sales Manager, you'll be responsible for leading a small- to mid-size group of Sales employees. You'll also be responsible for developing and growing multi-location accounts in the local market and working with other sales regions to identify additional opportunities.

What You'll Do
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as you...

  • Hold accountability for profitably delivering Herman Miller solutions to assigned accounts and achieving assigned goals for order/shipment volumes as well as margin percentage.
  • Conduct all sales activities and processes within the parameters of the Herman Miller selling process, utilizing the corporate tools and resources provided.
  • Develop, grow, and maintain dealer sales in the local market through business development, account management, and dealer sales-focused activities.
  • Drive business development within the local market and monitor and track opportunities.
  • Evaluate the performance and activities of the local Sales Team and make adjustments as needed for the effective deployment of personnel.
  • Hire, develop, and maintain a professional, enthusiastic, competent, and committed Sales staff, as measured by performance results, employee morale, number of Cube Award winners, etc.
  • Implement effective, strategic, market-specific sales strategy initiatives/plans for the Sales Team and Distribution.
  • Interface with the Regional Sales Director on the overall regional strategy.
  • Take part in direct selling activities on strategic opportunities on the front and back ends of sales process.
  • Maintain assigned account responsibility in addition to sales management responsibilities.
  • Manage local business activities, including managing the budget, discounting, account planning, and managing relationships with customers, dealers, and, where applicable, A D firms.
  • Manage Salesforce Customer Relationship Management (CRM) information appropriately in order to approve wins and complete monthly forecasts of expected sales volume, etc.
  • Manage within the assigned expense/program budgets.
  • Perform additional responsibilities as requested to achieve business objectives.
  • Proactively develop and maintain a personal network of Herman Miller "can do" allies to provide sales support to demonstrate design capabilities, schedule client trips, conduct product presentations, and develop a facility strategy to achieve desired results.
  • Provide timely, accurate reporting as required by the Regional Sales Director.
  • Support corporate sales strategies and distribution management in metro areas.

Sound Like You?
You might be just who we’re looking for if you have...

  • A Bachelor's degree in Marketing, Business Administration, or a related field. An equivalent level of experience with evidence of ongoing professional development will also be considered.
  • Five to eight years of successful contract/capital goods selling experience with two or more years of sales leadership experience.
  • Some knowledge of Herman Miller products, services, and culture, as well as the ability to distinguish Herman Miller products and services from the competition.
  • Advanced selling skills, including account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation, and contracts (closing), as well as ability to think strategically and execute tactically.
  • Strong organizational and problem-solving skills, as well as the ability to collaborate and negotiate.
  • The ability to be an assertive self-starter with the self-confidence and ability to represent Herman Miller in a professional manner in order to gain a high level of confidence from a diverse group of customers. You'll also need the ability to lead a group of coworkers to work and contribute as a team.
  • The ability to work in a fast-paced, changing environment at all levels of the organization and the ability to build long-term relationships with customers and partners.
  • A love for new ideas and the ability to generate, explore, and clarify them. You'll also need a passion for the sales process with an understanding of its foundations and a commitment to actively seek opportunities, calculate risk, and commit to action.
  • Excellent verbal, written, and interpersonal communication abilities with a strong emphasis on listening. You'll also need demonstrated people management skills and the ability to work and contribute in a team environment.
  • Demonstrated high personal performance standards, the desire and ability to continuously learn, and a results-oriented work style. You'll also need the ability to gain a high level of confidence from subordinates and a large number of customers.
  • A demonstrated high level of integrity and business ethics.
  • Financial literacy, business acumen, and a profit conscious mind set.
  • The ability to effectively use the office automation, communication, software, and tools used in the Herman Miller office environment.
  • A willingness and ability to travel.
  • The ability to perform all essential job functions with or without accommodations.

Who We Are
At Herman Miller, our unique culture represents the collective attitudes, ideas, and experiences of the people who work here. We focus on protecting the environment, impacting our communities, exceeding the expectations of our customers through high quality products, and championing diversity in all areas of the business, and together we are on a journey toward a better world. We support the well-being of our employees in and outside of work by providing a variety of opportunities including award-winning work-life integration resources, development programs, complex health and wellness offerings, and much more.

Herman Miller is a globally recognized provider of furnishings and related technologies and services. Headquartered in West Michigan, we have relied on innovative design for over 100 years to solve problems for people wherever they work, live, learn, and heal.

Herman Miller is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

Schedule: Full-time
Employee Status: Regular
Travel: Yes, 50 % of the Time
Shift: First
Primary Location United States-Florida-Miami